Air Europa Cyberattack: Customers PCI and Data Exfiltrated.

A major airline in Spain Air Europa has been hit by a cyberattack. As a result of this situation the airline group requested some of its customers to cancel their PCI (payment card Information).

The organization immediately issued out a notice to its customers saying that there has been a security compromise to their database responsible for holding customers payment card information.


                        A non translated Publication from Air Europa. Image-source: X (former Twitter)


Summarizing the translated publication, shows that the company is informing the recipient that their credit card information has been compromised, including the card number, expiration date, and CVV code. Air Europa has taken technical and organizational measures to prevent further incidents. The email was also signed by the Air Europa Data Protection Officer.

Customers who have received the email notifications are advised to identify the payment card information they use for making any form of transaction on the airline organizations website, and also to contact their banks and request a cancellation. Further control measures advised by Air Europa also suggested that their customers; be on the lookout for suspicious emails, messages, and phone calls.

As at the time of this report, the severity and impact is not yet certain. However, air Europa has gone ahead to notify appropriate authorities about the cyber-breach.

While this may sound new to certain people who are not residents of Spain nor ever used air Europa, it should be noted that this is definitely not the first time such incident has occurred. As a matter of fact in 2021, the company was fined €600,000 for violating EU data protection laws following a breach that exposed the contact and bank account details of almost 500,000 customers.




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